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Old 05-20-2017, 09:11 PM   #91
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I'm not seeing where we differ on the build date conversation, seems we're all in agreement there, so I'm going to move on from that discussion.

One of the things that is frustrating is the difference between the MSRP on the RT website (build your own) and the MSRP calculations from a variety of "order forms" that dealers use. It's leading to widely different numbers. The forms have different MSRPs and package types depending on dealer, and the website has different MSRPs and packages too. MSRPs are differing by as much as $30,000 just based on if using the website or a dealer using one form versus another form.
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Old 05-20-2017, 10:52 PM   #92
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I'm not seeing where we differ on the build date conversation, seems we're all in agreement there, so I'm going to move on from that discussion.

One of the things that is frustrating is the difference between the MSRP on the RT website (build your own) and the MSRP calculations from a variety of "order forms" that dealers use. It's leading to widely different numbers. The forms have different MSRPs and package types depending on dealer, and the website has different MSRPs and packages too. MSRPs are differing by as much as $30,000 just based on if using the website or a dealer using one form versus another form.
We found similar pricing issues when we were looking 8 years ago, so things look to not have changed much. RV Direct was far and away the worst, with highly inflated retail on their price list and build your own. Roadtrek was also all over the map, with the dealers having different "suggested" prices and even more bizarre "invoices" with pricing on them.

We would take the lowest of the pricing we had in writing with us when shopping, and if they gave us grief, tell them to call Roadtrek and check, and give it to us in writing from Roadtrek. They would really squirm at that point. It appeared that they were setting their own MSRP.
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Old 05-21-2017, 10:33 PM   #93
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We found similar pricing issues when we were looking 8 years ago, so things look to not have changed much. RV Direct was far and away the worst, with highly inflated retail on their price list and build your own. Roadtrek was also all over the map, with the dealers having different "suggested" prices and even more bizarre "invoices" with pricing on them.

We would take the lowest of the pricing we had in writing with us when shopping, and if they gave us grief, tell them to call Roadtrek and check, and give it to us in writing from Roadtrek. They would really squirm at that point. It appeared that they were setting their own MSRP.
Some of the confusion seems to be that order forms for 2016 are more a la carte with options where you have more control of picking what you want and leaving off what you do not want, while the 2017 order forms got rid of that and replaced it with packages to be selected. But the packages are not the same as the packages on the website. So the XL Platinum package on the website isn't on the order sheet, and is replaced in the 2017 order form with an XL package that is much more expensive and has many more things in it than the XL platinum package on the website. So it drives the MSRP up significantly.
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Old 05-22-2017, 03:50 PM   #94
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Any advice on reviewing a purchase agreement for a factory build before signing and giving a deposit? Any pitfalls to look out for?
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Old 05-22-2017, 04:15 PM   #95
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Any advice on reviewing a purchase agreement for a factory build before signing and giving a deposit? Any pitfalls to look out for?

give the minimum deposit required. in my case it was 2000 dollars. far easier to walk away if the amount you have to fight about is not too much.
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Old 05-22-2017, 08:02 PM   #96
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Thanks to everybody for all the great help you offered us in this thread. We put down a deposit today on a new CS Adventurous XL with Warp Core and we're looking forward to contributing to this forum's tech section as we outfit our ride to make it a mobile recording studio for a long format YouTube/podcast channel. What a great way to explore our beautiful world and the realm of ideas!

Thanks again all for your insight.

https://convotrek.blogspot.com/2017/...-hit-road.html
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Old 06-02-2017, 03:13 PM   #97
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Well it turns out that despite the dealer confirming our order with RoadTrek and us putting down the deposit, RoadTrek has now decided the cost of the unit is actually considerably more than agreed. A RoadTrek rep said he had bad information and apologized to the dealer for passing that along. The RoadTrek website is still giving out erroneous "build your own" information, and so we're still in negotiation to see if we're going to purchase. At this point it looks like we'll likely be cancelling our order and going with another RV company but we'll see how the negotiations go.
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Old 06-02-2017, 03:24 PM   #98
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.

I doubt price is the reason.

RT had a few bad experiences in the past year with finicky customers.
My guess is, you fit their profile, so they would rather forgo the sale than to deal with you.

Just my wild guess. Don't take it too seriously.

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Old 06-02-2017, 03:29 PM   #99
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.

I doubt price is the reason.

RT had a few bad experiences in the past year with finicky customers.
My guess is, you fit their profile, so they would rather forgo the sale than to deal with you.

Just my wild guess. Don't take it too seriously.

If RT thinks that customers who want an advertised, agreed upon, product for an agreed upon price are "finicky" then we certainly fit that profile.
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Old 06-02-2017, 03:46 PM   #100
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If you have money down and a written price and contract, I would think they have to honor it. It is questionable, though whether you should push for that that, as Roadtrek can be disagreeable under the best of circumstances, and probably would be even worse with you if you had an issue.

I agree with BBQ that they probably got scared off as they don't like folks that actually want good product, and accurate information about it. Past history has shown that over and over.

Of course, they also could have found out you were posting here, and that put them off, as they truly don't like many of the people here because they have dared to question Roadtrek's often blatantly false claims, and question their quality.
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