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Old 02-05-2019, 04:59 PM   #1
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Default Any updates on Hymer/Roadtrek/Carado future?

This was suggested as a topic for those of us who own or are thinking of owning one of their RV's. The most recent information is that they are doing an inventory and will not be shipping parts or approving new warranty work until it is finished. They have done some updates to their website, including a form for scheduling warranty work at the factory.
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Old 02-05-2019, 05:28 PM   #2
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thanks for creating this new thread. Hopefully, there will be positive news at some point.
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Old 02-05-2019, 05:38 PM   #3
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Originally Posted by RossWilliams View Post
This was suggested as a topic for those of us who own or are thinking of owning one of their RV's. The most recent information is that they are doing an inventory and will not be shipping parts or approving new warranty work until it is finished. They have done some updates to their website, including a form for scheduling warranty work at the factory.
So what to you suppose happened to those "liars" concerning warranty work?

Thanks.

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Old 02-05-2019, 09:27 PM   #4
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.......... They have done some updates to their website, including a form for scheduling warranty work at the factory..........
What are the other updates to their website?
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Old 02-05-2019, 10:06 PM   #5
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Default Newswire Story

Here is a link to the newswire story

"The new service tab includes a clearer path for customers to the service phone number, the service hours of operations, and after-hours support phone number. There are also ways for customers to contact Roadtrek support through an online chat feature on the website, sending a message from the website, or search the dealer locator for a service center in their area."

I am not sure there is really much new information, but they are obviously promoting the changes they made.
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Old 02-06-2019, 04:47 AM   #6
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Iím a dealer for RoadTrek Vans. From a dealers point of view there is very little information currently. I can tell you that if the worst were to happen. Thor would likely pick them up regardless. Roadtrek is a great name to have.
I will answer what I can.
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Old 02-06-2019, 09:12 AM   #7
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Iím a dealer for RoadTrek Vans. From a dealers point of view there is very little information currently. I can tell you that if the worst were to happen. Thor would likely pick them up regardless. Roadtrek is a great name to have.
I will answer what I can.
Have you heard whether they have resumed production?
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Old 02-06-2019, 12:09 PM   #8
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No they have not.
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Old 02-06-2019, 02:45 PM   #9
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Quote:
Originally Posted by THHChris View Post
Iím a dealer for RoadTrek Vans. From a dealers point of view there is very little information currently. I can tell you that if the worst were to happen. Thor would likely pick them up regardless. Roadtrek is a great name to have.
I will answer what I can.
Thank you very much. While a few folks here have had issues with Jim Hammil and do not feel he was a good manager, we're all rooting for Roadtrek to survive and thrive. As you state, Roadtrek is a great brand and most of us have owned or considered one at some point and would like to again.

In this period of uncertainty, your willingness to provide perspective is genuinely appreciated.
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Old 02-06-2019, 02:48 PM   #10
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I agree. thank you. I own a 2017 SS Agile and am very anxious to hear any updates on this.
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