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Old 08-21-2008, 04:16 AM   #1
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Default CAA/AAA Emergency Roadside Assistance

I was wondering what sort of coverage most people carry for problems on the road. I have CAA Plus and was assured that it would cover my 4 wheeled RV.
Anyone have any anecdotal experience of being refused or hassled over service for their vehicle?

Mike.
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Old 08-21-2008, 05:26 AM   #2
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Ron has looked into this extensively:

Here are a couple of threads to take a look at:

http://classbforum.com/phpBB2/viewtopic.php?t=68

http://classbforum.com/phpBB2/viewtopic.php?t=823

My Chevy roadside assistance expired last month and I decided to go with Good Sam ERS.

I have not researched it much nor have I ever had to use it. I just figure that Good Sam would know what to do with an RV.
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Old 08-21-2008, 12:43 PM   #3
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We get CAA RV coverage but we need to. We have a 20' Class "C" and we need the extra coverage. It only covers us for a tow of 160km but at least it's something. I wouldn't want to have to pay for towing my RV. With a family of 5, having the security of road-side assistance makes us feel a little safer going on trips. Our RV is a 1977 Dodge and has well over 100,000 miles on it now.

I am curious about "B" Class. Does most road-side assistance companies cover a "B" under a regular plan or do you need to upgrade the coverage to something like the CAA RV?
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Old 08-21-2008, 01:41 PM   #4
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Hmmmmmm. I may have to wander back over to my local CAA office and ask again. As I said, I was assured CAA Plus would cover me.
Will post up any new info, when available, for my area (Ontario, Canada).

Thanks guys,
Mike.
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Old 08-27-2008, 02:18 PM   #5
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Well, here's the update. I visited my local CAA office and asked the coverage question again, to a different counter person. She was intrigued enough to contact their dispatch folks, and after a 3 way discussion with dispatch staffer/dispatch manager/CAA staffer, they suggested that for an additional $60, I should probably upgrade to CAA Plus RV coverage. They kicked around the definition of RV as it related to my RT van conversion and decided the added weight of the vehicle was going to be the issue. So, effectively they said "better safe than sorry". Now, that would drive my annual membership fee to around C$160, so I'm now looking into Good Sam ERS.
I see, and recall, a few people have switched to GS ERS, but has anyone had to use it yet? Is it all it's cracked up to be? Do they have any brick and mortar locations anywhere (I can't find any reference to store locators, etc.), or is it all cyber-towing?
A bit of searching turned up a relationship with Road America, and Affinity Road and Travel Club, for the ERS part. Here's a link I found to another forum, with some discussion on GS ERS performance. Seems they do a reasonable job, and like mail/email.
http://escapees.infopop.cc/eve/forums/a ... 6881082313

Cheers,
Mike.
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Old 08-30-2008, 09:33 PM   #6
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Default CAA/AAA Emergency Roadside Assistance

I had to call CAA when I got stuck in a driveway at the cottage of a friend. It had rained heavily in the night and I was parked on soft ground and when I went to leave in the morning the back wheels just dug in deep in the mud. The CAA tow truck arrived and hooked up a pull cable from about 200 feet away and he just slowly pulled me out to the gravel portion of the road. Not a problem at all with the Roadtrek as he told me it was just a Chevy extended van and he had pulled out heavier ones in the past.

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Old 08-30-2008, 10:12 PM   #7
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We have AAA and have only called once, when we had a dead battery out in the middle of Nowhere New Mexico. They sent aguy in a flat bed truck to jump us, just in case they couldn't get it started and had to haul is back to town. We have AAA Plus RV.
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Old 01-28-2009, 08:32 PM   #8
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Default Re: CAA/AAA Emergency Roadside Assistance

I went with AAA (CAA in Canada) RV coverage.

Mike.
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RV - 2002 Roadtrek 190 Popular (Chevy) - SOLD.
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RV - 2016 Winnebago Sunstar 26HE (Ford F53, Triton V10 3 valve, 6 speed transmission) - SOLD (sort of)
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Old 01-28-2009, 09:46 PM   #9
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Default Re: CAA/AAA Emergency Roadside Assistance

I have CAA RVPlus and I have been with them for some 26/27 years.

I also had a discussion with them as to what constituted an RV versus an extended van and decided that I should go with the RVPlus, having an argument with a tow truck driver when you are stuck on the side of the road is not fun!

Due to the CAA cost I do look at the GS service from time to time, it certainly is cheaper.
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Old 01-29-2009, 01:09 AM   #10
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Default Re: CAA/AAA Emergency Roadside Assistance

Yeah that's what I went with, RV Plus. I got into the discussion about what defines an RV, and then decided to add the extra coverage. If my annual goes up any more, I'll think again about GS or something else (if it exists). I don't know how widespread or useful GS would be in Canada. I'm not sure they exist up here, but CAA/AAA has been around forever, so I decided to stick with what I knew. I've used them maybe half a dozen times since 1990 and haven't had problems. But that was on cars for flats and boosts and a few tows. On the tows alone, I probably used up close what I paid in fees for a couple of years worth. No idea what will happen on my first RV call!!!

Mike.
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RV - 2002 Roadtrek 190 Popular (Chevy) - SOLD.
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RV - 2016 Winnebago Sunstar 26HE (Ford F53, Triton V10 3 valve, 6 speed transmission) - SOLD (sort of)
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