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Old 05-19-2017, 07:07 PM   #1
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Default Pleasure Way Plateau cabinet problems

We are owners of 1 year old Pleasure Way Plateau TS. All of the cabinet doors have been problematic. The cabinet joints appear to have swollen and as a result there is inadequate clearance to adequately open and/or close doors. Similar problems with any joints on trim pieces.

The cabinet doors have been replaced and the problem recurs.

The vent on the unit has been kept open to allow ventilation with a Maxxair cover in place. The climate we live in is moderate although the winters get damp.

Has anybody has similar problems with a newer Pleasure Way model? We are now four months into trying to get this resolved with no success. The response from Pleasure Way has not been impressive to say the least.
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Old 05-19-2017, 08:57 PM   #2
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Do you think you have a leak somewhere?

You should give PW a call again;
the company is owner operated, they take pride in their work. I would like to see what they can do for you.


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Old 05-19-2017, 09:04 PM   #3
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You say the cabinet doors have been replaced and the problem continues; I would make direct contact with PleasureWay. They sure don't want any owners with problems like this, especially after the doors have been replaced..and it doesn't work out. Have you checked out the PW Owner's Group, they may have others with problems similar, or had a problem and how they got it resolved. Stay on them, Ron.
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Old 05-19-2017, 09:13 PM   #4
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Call PW, they'll make it right for you.
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Old 05-19-2017, 09:28 PM   #5
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Thanks for suggestions .. no leaks in unit

Pleasure Way has been aware of the problem - they replaced cabinet doors. This has been ongoing without a fix for more than three months ... dealer and pleasure way informed of problem at the beginning of February.

No resolution in site.

Given cost of these units I have not been impressed with the service to date
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Old 05-19-2017, 09:29 PM   #6
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you are more optimistic about PW than I am at this point as they have had 3 months to "make it right"
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Old 05-19-2017, 09:33 PM   #7
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I do not know of a PW owners group forum ... only a contact email ...
If there is a PW owners group forum on the web I would be happy to be directed there ...I was hoping someone has had a resolution for this problem
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Old 05-19-2017, 09:47 PM   #8
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It sounds like maybe it could be a frame problem rather than the doors themselves. Perhaps the door materials were unstable, damp, whatever, and have shrunk or distorted enough to bind nomal sized doors.
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Old 05-19-2017, 09:51 PM   #9
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Quote:
Originally Posted by jk3805 View Post
I do not know of a PW owners group forum ... only a contact email ...
If there is a PW owners group forum on the web I would be happy to be directed there ...I was hoping someone has had a resolution for this problem
There is a Facebook group for PW owners only.
It is a closed group. ie the posts are not viewable by the public.
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Old 05-19-2017, 11:59 PM   #10
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If you don't see any relief forthcoming, it is time to have a lawyer send a letter to Pleasure Way threatening to sue them. That usually gets their attention real quick...they don't this going public via the news media. Ron
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