Reply
 
Thread Tools Display Modes
 
Old 09-26-2014, 12:45 AM   #1
Platinum Member
 
Bruceper's Avatar
 
Join Date: Jul 2014
Location: Manitoba
Posts: 622
Default Pleasure-way what?

OK. So I got the B. I go looking for a manual and can't find one. I see the suggestions on the forum here to email Pleasure-Way and ask.

I sent my message at 1706 hrs today. I got a reply today at 1734 saying the attachment is too big and he can't send it so he will try again tomorrow.

Are you freaking kidding me? 28 minutes for a reply from a manufacturer! For a manual of a unit that's 22 years old? Colour me seriously impressed. That's some customer service.

I will ask permission to post it to the forums here once I receive it. Might as well share it if I'm allowed!
__________________

Bruceper is offline   Reply With Quote
Old 09-26-2014, 01:23 PM   #2
Platinum Member
 
markopolo's Avatar
 
Join Date: Oct 2006
Location: New Brunswick, Canada
Posts: 7,644
Default Re: Pleasure-way what?

I'd be happy to host it here if OK with PW. The section for owner manuals is here: http://www.classbforum.com/phpBB2/viewforum.php?f=43

Traditionally and typically, Class B quality and manufacturer support is top notch.
__________________

__________________
Two bikes on sliding cargo box: https://www.classbforum.com/forums/m...icture206.html & 1997 GMC Savana 6.5L Turbo Diesel Custom Camper Van Specifications: https://www.classbforum.com/forums/f...vana-5864.html
markopolo is offline   Reply With Quote
Old 10-02-2014, 02:49 PM   #3
Platinum Member
 
markopolo's Avatar
 
Join Date: Oct 2006
Location: New Brunswick, Canada
Posts: 7,644
Default Re: Pleasure-way what?

Bruceper posted the 1990-1993 Pleasure-Way owner manual here: http://www.classbforum.com/phpBB2/vi...hp?f=43&t=3275 - nice addition to what's available here.
__________________
Two bikes on sliding cargo box: https://www.classbforum.com/forums/m...icture206.html & 1997 GMC Savana 6.5L Turbo Diesel Custom Camper Van Specifications: https://www.classbforum.com/forums/f...vana-5864.html
markopolo is offline   Reply With Quote
Old 10-30-2014, 11:32 PM   #4
Rok
Platinum Member
 
Join Date: Dec 2012
Posts: 355
Default Re: Pleasure-way what?

I was favorably impressed with the response time from Pleasure Way industries, too.

When I was deciding on what brand to buy, I found out that Pleasure Way only offered a warranty to the original purchaser, not for a specific time for the vehicle if it is traded or sold (like most auto manufacturers, like MB do).

I called before buying to see if they would waive that consideration and allow the warranty to extend to the next owner if I sold it to another party within the 3 year warranty period. It was going to be my purchase of an RV, and I didn't even know if I would find traveling in an RV worthwhile (I now know that I love it.) I talked with a VP of Marketing who ran it up the management tree, and returned an answer in short order.

The answer wasn't what I wanted to hear, it was "No.", but the consideration they showed me was very professional and very friendly. Unfortunately for them, their answer played a large part in our decision. I guess it could be called a deal breaker for us. We bought a Great West over the Pleasure Way.

Now I see on their website that PW has a new warranty program that they tout as the "industry's Best". It is a 5 year warranty, but I don't know if it still has the "applies only to the original purchaser" caveat to it.

--Rocky
Rok is offline   Reply With Quote
Old 11-04-2014, 01:26 AM   #5
Platinum Member
 
Join Date: Jan 2014
Posts: 178
Default Re: Pleasure-way what?

Quote:
Originally Posted by Bruceper
OK. So I got the B. I go looking for a manual and can't find one. I see the suggestions on the forum here to email Pleasure-Way and ask.

I sent my message at 1706 hrs today. I got a reply today at 1734 saying the attachment is too big and he can't send it so he will try again tomorrow.

Are you freaking kidding me? 28 minutes for a reply from a manufacturer! For a manual of a unit that's 22 years old? Colour me seriously impressed. That's some customer service.

I will ask permission to post it to the forums here once I receive it. Might as well share it if I'm allowed!
If you own a Pleasure-way van you are a member of the family. Great products from what I have seen.
Fastpaddler1 is offline   Reply With Quote
Old 11-11-2014, 10:30 PM   #6
Platinum Member
 
Join Date: Sep 2012
Posts: 973
Default Re: Pleasure-way what?

I got surprised recently by the local "B" dealer south of Austin stopped carrying Pleasure-Ways, and only sells Airstream "B"s. Interstates are nice, but once I get into that price range (north of $150,000), a lot of other options open up, such as Advanced RV.
mlts22 is offline   Reply With Quote
Old 11-15-2014, 05:10 AM   #7
Platinum Member
 
Join Date: Jan 2014
Posts: 178
Default Re: Pleasure-way what?

Yes. I have been struggling with the escalating prices of B's. I want to replace my PW Plateau TS, although it is trouble-free and has been a faithful unit. I am now resigned to finding a one-year old or so unit and might just get one Stateside, although the Canadian/US dollar exchange rate is not very good right now. The cabinetry is simply outstanding and these units dont squeak and rattle like my previous C class rigs did.
AL
Fastpaddler1 is offline   Reply With Quote
Old 11-23-2014, 04:35 PM   #8
Platinum Member
 
Join Date: Nov 2014
Posts: 881
Default Re: Pleasure-way what?

Recent buyer of a used 2006 Lexer TD.

When shopping B's PW was great about sending me brochures of past models ( roadtreks are all online- so easy), and after i inspected the unit, PW was great about answering a few questions...and a few more questions now that I am an owner.

So for the user a great experience.

For original owner, a knowledge that PW will give support means that value ( hopefully) will be retained over time.

For the manufacturer- they are growing the market- if they make it easy for a buyer in the used market, that means they can sell a new unit every few years to those who want the latest and greatest and have the budget to do so.

a win/win/win


Pretty darn happy with this thing, as I dig into the systems I see obvious care put into the plumbing, electrical and cabinetry which you may not find in all rv's

Mike
mkguitar is offline   Reply With Quote
Old 11-24-2014, 12:20 AM   #9
Platinum Member
 
Join Date: Jan 2014
Posts: 178
Default Re: Pleasure-way what?

Mike,
I am happy that you are pleased with your unit. I believe that the exceptional quality and attention to not only detail but in system wiring harnesses, plumbing and general quality and fitment are consistent with what you experience with GreatWestVans, Roadtrek and I believe from what I have seen visually, LeisureTravelVans. Happy trails...
AL
__________________

Fastpaddler1 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT. The time now is 10:57 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2019, vBulletin Solutions, Inc.