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Old 01-11-2013, 06:22 PM   #1
Ron
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Default Re: Chassis Battery Problem

I am having a problem where as my Chassis Battery goes dead within 3 days.

Have disconnected my Ham Radio which was connected directly to the battery,
disconnected under the hood light.

Kept on hearing a clicking sound coming from underneath the hood, opened
the hood, seemed like it was coming from the Battery Separator.

Is it possible if the Battery Separator is faulty that could be causing my
chassis battery to go dead?

http://i879.photobucket.com/albums/ab35 ... rator1.jpg

Ron
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Old 01-11-2013, 07:00 PM   #2
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Default Re: Chassis Battery Problem

It might be a recall unit Ron - link: http://www.classbforum.com/phpBB2/vi...hp?f=21&t=2021

I'd call Sure Power at 1-855-450-3594 right away.
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Old 01-11-2013, 07:41 PM   #3
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Default Re: Chassis Battery Problem

Thank you for the information, my Battery Separator is a Sure Power, Model - 1315-200, Serial Number is: 09002577.

I have just sent an E-mail to RoadTrek as well as my RoadTrek dealer here in MA, waiting to here what they have to say, hopefully I will not be told it is not my Battery Separator.

Will let you know what is happening, again Thanks.

Ron
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Old 01-11-2013, 08:18 PM   #4
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Default Re: Chassis Battery Problem

Looks like your S/N is in the range affected:



Link: http://www.cooperindustries.com/content ... fo_NA.html

I don't want to alarm you at all but......

Quote:
If you have any of the Affected Products, please immediately stop using, selling and/or distributing it and call Sure Power at 1-855-450-3594
Quote:
We have been conducting an investigation, including extensive analysis and testing, and though we have not yet been able to determine the actual cause of the thermal events, we currently believe that some units may suffer an internal circuit board capacitor failure, which could lead to overheating, smoke and, on rare occasions, fire.
I saw a report by a member on Sprinter-Source forum where the poster noted that his was drawing 1.3A as it was failing http://sprinter-source.com/forum/showpo ... ostcount=2
That would cause a battery to discharge in two or three days for sure.
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Old 01-11-2013, 11:07 PM   #5
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Default Re: Chassis Battery Problem

Sounds vaguely familiar. My isolator was bad a few years back, and was allowing 2 way current flow on what should have been a 1 way circuit, allowing draw down on the chassis/starter battery by the usual suspect vampire draws. After replacement, I tested the bad isolator with a multi-meter, and it confirmed that the directional current controlling diode was bad.
No further problems since (knock on wood).

Those separators look pretty small and aren't that expensive (around $100 as seen in some online hits). Could you get hold of one and replace it yourself? I would have done my own replacement, but Roadtrek put it on the frame under the van, and running additonal cable to reposition mine into the engine compartment just wasn't an option for me, at that time. If it ever goes again, I'll probably do the mod.
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Old 01-12-2013, 01:21 AM   #6
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Default Re: Chassis Battery Problem

Received the following from Sure Power Industries:

Gary Felipe, Customer Service Technician

"The Battery Separators that are under recall were for a certain serial number range and was for only for the 100 amp series not the 200 amp. You say you have the 1315-200. The (200) as part of the model number designates that you have the 200 amp not the 100 amp unit. The 200 amp battery Separators were not a part of that recall. I have attached the original recall letter that was sent out in July 11, 2011".

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Old 01-12-2013, 01:37 AM   #7
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Default Re: Chassis Battery Problem

The recall notice on their website did not distinguish between 100 and 200 amp models. It stated model numbers, including your model, and serial number ranges. What did the recall letter say about it Ron? Was it 100 amp only models?
"I have attached the original recall letter that was sent out in July 11, 2011".
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Old 01-12-2013, 02:24 AM   #8
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Default Re: Chassis Battery Problem

Mark,

On the original recall letter it shows a photo of a battery separator with the model number 1314 does not have 1314-100, my battery separator shows model number 1315-200

Following is a copy of the original recall letter:

11 July 2011

PRODUCT SAFETY RECALL AND STOP SALE NOTICE—Sure Power Battery Separator

Dear Distributor/Customer:
Sure Power, Inc. (Sure Power) has been producing quality, ruggedized power conversion and power management products for 52 years, with an outstanding record of performance in the challenging non-automotive transportation application environment.

Unfortunately, we have had reports of overheating, smoke and on rare occasions, fire, in battery separators models 1314 and 1315.

We have been conducting an investigation, including extensive analysis and testing, and though we have not yet been able to determine the actual cause of the thermal events, we currently believe that some units may suffer an internal circuit board capacitor failure, which could lead to overheating, smoke and, on rare occasions, fire.

Although we have not received any reports of injuries, this issue may put our customers at risk of property damage or injury, and so we have decided to initiate an immediate voluntary recall of the products. We are conducting this recall in cooperation with the U.S. Consumer Product Safety Commission and other international safety regulatory bodies. The following table below lists the model numbers and serial number ranges that are affected by this recall (“Affected Products”).

Affected Products
Model
S/N Start
S/N Stop
1314 (-B, BP-D)
09004545
11002845
1315 (-B, NM)
09002323
11001573
1318
09000274
11000192
1319
09000058
11000013
If you have any of the Affected Products, please immediately stop using, selling and/or distributing it and call Sure Power at 1-855-450-3594 or e-mail Sure Power at recall@surepower.com for direction on how to exchange the products for a replacement product (if available) or a refund. Sure Power replacement products are expected to be available in about 6-7 weeks. Alternatively, you may return the product to Sure Power by mail, Attention: Recall, 10189 SW Avery St Tualatin, OR 97062, along with your name, address and telephone number, and specify whether you would prefer a refund or replacement (if available).

We request that you notify any customers and end-users who may have purchased the Affected Product from you and provide them with this important product recall information. We are very dedicated to quality and excellence in customer service, and we apologize for any inconvenience this recall may cause. Please feel free to contact us with any questions or concerns. We appreciate your cooperation.
Very Best Regards,

James M Henley
Director, Quality
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Old 01-12-2013, 11:33 AM   #9
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Default Re: Chassis Battery Problem

Really sorry to cause any alarm Ron. Looked like it was on the list to me and the post on Sprinter-Source Forum was about the same model as yours 1315-200. I know you park in your garage and the recall mentioned fire so I wanted you to be safe.

I think I understand the 1314 and 1314-100 anomaly - I don't think the 100 is included in the model number on the 100 amp models. The 200 amp model gets the -200 added to the model number.



As for trouble shooting the Sure Power - I don't know how to help.
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Old 01-12-2013, 01:19 PM   #10
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Default Re: Chassis Battery Problem

Mark, nothing to be sorry about, appreciate your concern, Rose and I have been concerned since having the issue with the Battery because of a fire. We also were concerned with the Throttle Position Sensor.

The engine would run rough, and the engine would reduce power, and we could only go about 5 MPH if that, concerned we could not move out of the way if a vehicle could strike us.

Thank God Chevrolet mailed letters to the owners of the 2010 Chevrolet with the V-8 engine regarding the issue, thank God my local Chevrolet replaced the Throttle Position Sensor.

By the way I did E-mail Sure Power Industries why the Battery Separator 1314-100, that 100 is not added in the photo of their recall notice with 1314-100, yet the Battery Separator 1314-200 is correctly marked on the units.

Ron
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