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Old 02-26-2019, 01:55 PM   #1
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Default Roadtrek SS Agile 2018 Water Leak

Turning on the water pump starts fresh water flowing out a white tube directed downward in the driver-side rear wheel well. It seems as if something has become disconnected. It seems to be coming from the direction of the Alde Diesel Water Heater.

I would call Roadtrek or La Mesa RV but neither are functional.
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Old 02-26-2019, 04:42 PM   #2
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I know nothing about the Alde equipped rigs.

In the past, water coming out of a tube under the RV when the pump was turned on was often just a low point drain valve left open.


Hopefully you get it solved quickly.
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Old 02-26-2019, 05:20 PM   #3
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Thanks for your suggestion. I have checked the drain valves, and they appear to be closed.

A thread about five years ago found that the connections to the outdoor shower were leaking. Access to these are not straightforward, but I will attempt to check them.
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Old 02-26-2019, 05:32 PM   #4
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Thanks for your suggestion. I have checked the drain valves, and they appear to be closed.

A thread about five years ago found that the connections to the outdoor shower were leaking. Access to these are not straightforward, but I will attempt to check them.
The Alde does have freeze protection with a dump valve to dump water when the temperature gets cold enough. The dump valve needs to be reset manually when you get to warmer temps. Is is possible that this is what has happened?
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Old 02-26-2019, 05:37 PM   #5
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Thanks! This is a possibility because the temperatures have barely reached freezing here recently. I will look at this tonight when I am home.
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Old 02-26-2019, 05:47 PM   #6
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Thanks! This is a possibility because the temperatures have barely reached freezing here recently. I will look at this tonight when I am home.
If you are on Facebook, joint the Roadtrek and Hymer Owners Group and the owners there will give you all the info you need on how to reset the Alde dump valve. Good group with lots of owners and no restrictions on discussing problems and issues with the vehicles, dealers, and the companies...
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Old 02-28-2019, 02:49 AM   #7
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Thanks again to gregmchugh and others. As suggested, the problem proved to be that the Alde automatic safety valve/drain needed resetting. This involved turning the valve on top clockwise (inline with the direction of flow) and then back counterclockwise (at a right angle to the direction of flow) and then pressing in the blue button at the bottom of the unit.

I also called Alde USA, and they were wonderful. Not only did they confirm the correct actions to take, but they reminded me that, despite the demise of Roadtrek, the Alde unit has a two-year warranty that will cover any needed repairs to their unit. A sterling example of corporate responsibility.
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Old 02-28-2019, 03:19 AM   #8
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Thanks again to gregmchugh and others. As suggested, the problem proved to be that the Alde automatic safety valve/drain needed resetting. This involved turning the valve on top clockwise (inline with the direction of flow) and then back counterclockwise (at a right angle to the direction of flow) and then pressing in the blue button at the bottom of the unit.

I also called Alde USA, and they were wonderful. Not only did they confirm the correct actions to take, but they reminded me that, despite the demise of Roadtrek, the Alde unit has a two-year warranty that will cover any needed repairs to their unit. A sterling example of corporate responsibility.
Alde US has always been getting good marks for customer support...
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Old 03-03-2019, 03:57 PM   #9
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We had the same situation with our RT. Turned out the frost valve had to be replaced. Not sure why it went bad. Doesn't it mostly just sit there? We were never in enough cold to trigger it.
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Old 03-03-2019, 10:55 PM   #10
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The frost valve pops open around 38 degrees. Not knowing that I winterized my unit including the Alde hot water tank. The first cold day we had in Michigan the tank dumped it all out in the driveway. I had thought a line had burst. Thankfully it was only the frost valve and an easy reset. Now I know.
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