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Old 06-09-2009, 06:03 AM   #1
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Default so my window falls out while I'm going down the road.

yeah, it happened. I had some friends in the back and someone opened the window. it fell off and broke in the street.,,

earlier today, I was on the phone with roadtrek. I had to leave a message with the service department. I asked about a recall on the rear windows and if they can tell me if my roadtrek has been fixed. I wonder how long this will take? I also entered my zip code into the search for nearest service location, and it said new castle, Pa. I live west of cleveland! I'm hoping there is some place closer...

Of course it's cloudy out. so, when I got home i got out the duct tape and a piece of cardboard to keep the rain out. I got me one of those hillbilly roadtreks. I am not happy.

It will get better, right?
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Old 06-09-2009, 06:33 AM   #2
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Default Re: so my window falls out while I'm going down the road.

Hey, us Hill Williams resemble that remark.

Seriously, you shouldn't need to have to drive an extended distance to get to a Roadtrek dealer. Any RV repair place should be able to order the part and do the work. It may take some schmoozing with the factory over the phone, but it'd be worth it, right?
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Old 06-09-2009, 01:54 PM   #3
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Default Re: so my window falls out while I'm going down the road.

Did you quote the recall from this website?
Roadtrek Service will need at least the last 8 digits of your VIN
number for reference. I usually give them the whole thing.
You could also try emailing them at
service@roadtrek.com
make sure you include your make/model/year/VIN number
with your questions. It may take a day or two, but they will get back to you.
That's too bad about the window.
Yes, as I've found out by trial and error and with the help of people on this web forum,
it does get much better.

Mike.
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Old 06-11-2009, 06:18 PM   #4
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Default Re: so my window falls out while I'm going down the road.

well, I am SOL! does anyone know of any junk/scrap yards that has roadtrek parts...

I tried to get a glass made. Not an easy task. I had to settle for a piece of plexi glass to glue in the window frame. I'm ready to write "roadtrek sCRAP" on it...

yeah, I'm disgusted. I'm loading up my 1990 Falcon Class B (that I have up for sale) to take my grandson camping this weekend. And now my friends are telling me to switch the for sale signs...
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Old 06-12-2009, 01:07 AM   #5
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Default Re: so my window falls out while I'm going down the road.

Just a bit of history for clarity:

Quote:
Originally Posted by hookahgrandma
another mystery to my newly purchased roadtrek. its a 2000 roadtrek 190 popular. for some reason, the previous owner caulked the 2 side windows in the back of the van. My guess is they either leak or might fall out... has anyone heard of any issues with the rear, side windows? ......................
I don't recall seeing a recalls for the rear side windows.

Quote:
Originally Posted by markopolo
I had read a couple of reports of the side rear windows not closing completely because the crank threads were stripped. Maybe a 1/16 to 1/8 inch gap. That repair is complex (window has to be removed) so someone may have decided to just caulk them shut to prevent water leaks.

The cause of the stripped crank threads was thought to be over tightening the crank. After reading that I always remembered to not over tighten mine.
When I wrote that I'd seen a couple of reports of the side rear windows not closing completely I meant exactly that. Only a couple of reports and only one that I can find now on the RT Yahoo group.

The real culprit in this is the person who sold you the unit without warning you the window was broken.

I had C.R. Laurence Co., Inc. windows in my Chevy Roadtrek - link:

(I don't know that your model year has the same)

http://www.crlaurence.com/ProductPages/ ... ml?Origin=

Here's Dodge:

http://www.crlaurence.com/ProductPages/ ... ml?Origin=

Hopefully you can find what you need. Give them a call and keep us up to date.

Maybe they can at least help with giving you the exact part number you need and tell you where you can buy it.
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