Great Service and a Great New Product
Bogart has a new unit, the WF-2030, which provides remote access to the TM-2030 battery monitor’s data and settings. It is so brand new that it is not sold by dealers yet, and I got one of the first ones.
Today, we got it wired up, the WiFi signal was strong, but it wouldn’t access the web page I was directed to for initial settings. I emailed tech support after 5pm, assuming I wouldn’t hear back until after the long weekend. A few minutes later, I got a call. He said he didn’t want me to have to wait over the long weekend.
He asked me to go to 192.168…. I said, “But the instructions said “194…” Problem solved, there was a misprint in the instructions. Now I can monitor charging, etc., from the passenger seat while the monitor remains over the counter. I was not looking forward to moving it.
I shouldn’t have been surprised. I’ve had nothing but great service from Bogart.