When we bought our last new car 9 years ago, they did the same stuff. It was a written quote, but waiting for the right color to show up. It did show up, but there was a price increase in between those times because they did a transfer to get it, and expected us to pay it. We refused. Then they added a transfer fee and said that the state requires it, but the state only ALLOWS it up to an amount. We refused that also. They said pay or we are cancelling the sale, but got a lot more cooperative when we showed them the written, signed, quote with an out the door price, and a promise from us that if we paid the extra, they would give it back in small claims court plus some extra. Not pleasant to do, but DW didn't really want to walk as she had already waited months for it to show up.
On top of it all, when we filled out the Honda buyer satisfaction survey and didn't give them all top scores, they called and wanted us to change the ratings. Didn't happen.
We had similar issues with the Roadtrek, but they backed off as soon as we said no to the extra stuff.