I'm having the same issue on a 2019 Travato. Retract button was accidentally hit when the awning was already fully retracted and blew the fuse. I replaced the fuse but now there is no motor noise when I engage the switch. I wonder if there is another fuse somewhere that I don't know about that needs to be changed. It's a Colorado Carefree unit. Anyone have any insight?
You both have new or fairly new Winnebago units. You should probably call the Winnebago home office customer support. They may refer you to the awning manufacturer, but I'd start with the coach builder.