Not sure. I'm in the former.
Dale, the owner, is usually very good about taking care of the customers and a very nice guy besides. His new operations manager, who I met a while ago while there to get some stuff, not so much, I think. Seemed like a typical RV sales type to me. If Dale isn't involved, you may want to get him to intervene. Lake Regions has a very good reputation, and should have some experience with the lithium stuff by now.
It is also where Mumkin got her, used to be lithium, now AGM, unit that was so much trouble for her. They did grant her request to go to the AGMs though, to solve the issues she had.