Penguin II AC trouble

[Macodiva]

Hi
My Penguin II was working just fine. Now it's not!
It will turn on but there is only a quiet buzzing.
I have been up on the roof & if i spin the rod to the fan by hand it will start up & work properly.
After scouring Youtube it looks like the problem might be the S Capacitor 60/15 MFD &/or the S Hard start.
Does this sound about right?
Anyone know where i can get the parts quickly? (most online stores are saying out of stock or at least a week. I'm in SoCal AC is a must for me
Thanks

 

[mikeehlert]

Hi

My Penguin II was working just fine. Now it's not!

It will turn on but there is only a quiet buzzing.

I have been up on the roof & if i spin the rod to the fan by hand it will start up & work properly.

After scouring Youtube it looks like the problem might be the S Capacitor 60/15 MFD &/or the S Hard start.

Does this sound about right?

Anyone know where i can get the parts quickly? (most online stores are saying out of stock or at least a week. I'm in SoCal AC is a must for me

Thanks

Sounds like the starting capacitor. Maybe the hard start too. If you have values most electronic stores have them.

 

[Macodiva]

Thanks. What do you mean by values? Is that the 60/15 MFD?

 

[mikeehlert]

Yes. Those are the sizes of the cap.

 

[SteveJ-ClassB]

An RV dealer may be a source for those, particularly if you're in a crunch.

 

[Macodiva]

I’ve called 4 so far. One told me an 11000 btu ac doesn’t exsist. The others say they would have to order, & see the Rv to make sure it’s right part.
You wouldn’t think it’d be this difficult to get a part!
Thanks for suggestion anyway ��

 

[hbn7hj]

I’ve called 4 so far. One told me an 11000 btu ac doesn’t exsist. The others say they would have to order, & see the Rv to make sure it’s right part.
You wouldn’t think it’d be this difficult to get a part!
Thanks for suggestion anyway ��

The only Penguin IIs I know of are 13,500BTU or 15,000BTU. A parts manual is probably available on line.

Model number and serial number locations are available by Google search. You may have to remove the shroud to read them.

I would get the part number and order through PPL but there are other vendors.

 

[Macodiva]

It is indeed a Penguin ll 11000 BTU

I've seen & photographed all labels. None give the name but after searching the SKU 9105305700 (thanks for that) it does indeed come up as a Penguin ll 11000BTU unit.

 

[hbn7hj]

Big as life the search shows 11,000 BTU. If you look for Penquin IIs to buy it doesn’t show up, only the two larger ones. Maybe they made a small one for a class B on special order?

Anyhow, in your pictures should be a model number and serial number. See if we can get a parts manual.

http://getrvparts.com/dometic-rv-ai...tic-duo-therm-air-conditioner-capacitors-har/

https://www.dometic.com/en-us/us/support/spare-parts

No luck on a parts manual.

 

[Macodiva]

Thanks for your help. If nothing else at least I know I’m not crazy!
I’ve spent 2 days searching online & calling Rv centers looking for this bloody 60/15 capacitor only to be told the 11000 btu unit doesn’t exist I can find 60/12.5 & lots of others but no 60/15!!! So frustrating ��
I’m open to suggestions

 

[hbn7hj]

Last resort would be the dometic support link as previously posted.

https://www.dometic.com/en-us/us/support/spare-parts

 

[Macodiva]

Thanks. I am currently trying their support if they ever come back off lunch!
They kindly provided me with a list of my local suppliers of which only 1 knew what i was talking about & they don't stock parts. 2 of the numbers are no longer in service.
I can't believe it's so difficult to get 1 little part. Welcome to the world of RV's i guess lol.

 

[mikeehlert]

Please try an electronic parts store

 

[Macodiva]

Thanks for the suggestion. I've tried 3 so far with no luck. It seems every other size is available but the one i need.
I have ordered from Dometic themselves.
I have to admit my surprise that the big RV sales & service depts have no knowledge of this. It makes me question what else they know should i encounter a bigger problem!