So far two have actually joined and two more are interested.
Originally Posted by Jardinier
It could become an ongoing product and client relations improvement channel.
I think so. It gives them a chance to respond to clear up misconceptions quickly and to direct the end user to the proper person for assistance.
End users should follow manufacturer guidelines to obtain product support. Manufacturers have customer support channels and their dealer networks in place to help customers.
I have been very clear that open sales pitches will be deleted and that informative post will be welcomed. They are in business to sell motorhomes and if this forum helps to sell motorhomes that's great. They are competitors so I can't favor one over another.
I hope they tell us about new models, maintenance tips and provide link to manuals or schematics even for out of warranty items. They can tell us what shows their vehicles will be at and also let us know if they host a rally and where it will be held.
See: RV Rallies, Get Togethers and RV Shows
Their websites are static. We don't visit their sites often. Forums are dynamic. People visit forums frequently.
I recently found out that one of the manufactures offers a macerator kit. Their dealers know about it but I bet not many owners know about it. That's an example of something they could tell us about.
I've noted before that disputes should be settled through the proper channels, not here. Bashing the manufactures won't help anyone get their problem sorted out.