After about 17,000 miles on our rig, we noticed a tire wear pattern that concerned us. Basically the front tires were wearing on the outside considerably more than the center and the inside.
Our Sprinter dealer, Lynnwood Mercedes in Lynnwood, WA said the rig might need alignment, and since they didn't do it there, they sent us to a tire shop down the road a bit (actually QUITE a bit).
Anyway, it cost us $150, but we consider that as money well spent since there was a noteworthy change in the way our 2013 GW Legend SE tracks the road.
Here are a few of the things I found out:
(1) The tire dealership said that they get a bunch of Sprinter Vans in for this service, and they all but eluded that nearly every Sprinter out there needs that service.
(2) Again, according to the tire dealership, the original tires used on Sprinter Vans are not very good quality. (I think they are "Continental", but I'm not sure.
I'm just wondering if it is common for them to go out of alignment when being shipped, or if the addition of the RV stuff puts them out of line. Can anyone address that issue?
If all, or most of them need it, shouldn't it be a warranty type of item. I wasn't going to submit it because who knows what we might have done in the 17K miles that we've owned it, but if everyone is experiencing this, MB or the outfitter (GW in our case) should cover it.
Does anyone else have experiences or thoughts on the matter?
(I think I'm going to re-post a duplicate of this as a separate topic. I hope MarkO is O.K. with that.
Oh, and to answer the OP, we got the recommendation from our MB dealership and verified that the tire store was O.K. online.