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Old 07-29-2018, 08:41 PM   #11
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Originally Posted by stevegoldfield View Post
Some of the above problems are or may be resolved. I didn't realize that the kitchen sink had its own grey water tank. When I drained that, my sink drained again. When I used shore power, I was unaware that the inverter charges the batteries in that configuration. There is a sentence about that in the manual which I had missed. Next time I plug in, I'll do that and I should get better performance. Some of the others, I'm addressing before my next trip: I'm getting a backup camera and a much better stereo system including a CD player. I have purchased window covers with magnets and hope they work well. I did join the Carado owner's group on Facebook and have learned a lot there. Still, I'd like VoltStart which will be included in the 2019 Banff along with a backup camera. The timing did not allow me more than a week to familiarize myself with the unit before taking a long trip. I also got some incorrect information from the dealer who told me, or at least that's what I understood, that the large black cap is the fresh water drain. In fact, that drains the grey water tank for the kitchen sink and the fresh water drain valve is further back and underneath. So, I'm making progress.
These forums are great!. I've learned a lot from them.
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Old 07-29-2018, 09:21 PM   #12
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This is what happens when you are the Guinea pig of a new RV. You will be the one that takes the hit but for the betterment of those that follow!
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Old 07-29-2018, 11:59 PM   #13
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Default Dealer support and predelivery walkthrough

It's a shame you had these experiences. The pre-delivery walkthrough that I received addressed many of the issues. I agree with you about the manual being incomplete. I was compiling a list of things I found to send to carado/hymer. We have only had our banff for a couple of weeks and logged about 1000 miles. We have not had any issues other than the TV mount not latching well. I got some tips on that from the Carado Owners Facebook Group. It's a very helpful group with creative ideas on fixing or modifying the Banff and the Axion. The Carado Axion Facebook Group is also a helpful group. There are a number of people who belong to iboth groups.
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Old 07-30-2018, 02:20 AM   #14
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Default Cardo-Hymer

I bought a very low miles 2008 Winnebago View class B+ this spring. I have been camping in just about every different kind of camping vehicle or set up for over 50 years.

Because I upgraded somewhat unexpectedly and very near to summer camping season, I too thought I could handle trips right away by using the manual, common sense, and the Winnebago 800 number. I couldnít have been more wrong. Although I had a big two week long distance trip coming up, I forced myself to go out boondocking several times overnight so I would be forced to experience things and have to figure them out. It worked, I experienced lots of challenges manual in hand and my confidence and knowledge grew accordingly.

A gentleman reminded me when I was trying to fill my water tank and water was going everywhere, that RV ing is always a learning process. Most times you just canít rush the learning curve. You just have to experience various fuses and circuits going off, find the different ways the electric options function together, put the awning up and down in different conditions etc. Things arenít always intuitive and many times the manual just doesnít make sense until you figure something out and then re read it!

My point is, give yourself a break, take lots of little trips where you can experience and learn all the expected and unexpected processes. You will figure it all out, you are not a dummy, and you are going to love your RV. Back off a little on your high expectation that you will know everything immediately and that will lower your anxiety!
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Old 07-30-2018, 02:36 AM   #15
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Great first post nnewman!

Welcome to the forum.
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Old 07-30-2018, 08:18 AM   #16
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I’ve said it before and I’ll say it again: The Hymer Van One (same exact thing as the Hymer/Carado Banff) is so poorly assembled it’s almost unbelievable. The Axion is a little better. The Van One/Banff is allotted *2 hours* to be built (and it shows). The Axion gets 3 hours. However, doorfall off, the lament on the surfaces peels up very quickly, most everything is mounted crooked, and plenty of plumbing & Electrical just plain old don’t work. I had been waiting for Hymer to finally get to and start selling in North America because in Europe they are awesome. But nope, they are the cheapest pieces of sh*t. I can’t believe they are on their 3rd model year and not a single design flaw or quality/fit/finish has been improved. Having a warranty is useless because the folks answering the phones or emails have no answers. The dealer closest to us practically begged me to purchace a 2017 Axion that they had sitting in their lot for over a year. $58K. And that was loaded with lithium 400 and ecotrek, and the underhood generator. And yes, the rooftop a/c runs off the battery/inverter perfectly, and for a few hours! But all the other things that were wrong or broken on the unit- I just couldn’t do it. Then the dealer asked me if I’d take it for $55K. That says a lot.
VoltStart is coming to Hymer for 2019, and I would predict that since they have worked very very well in RoadTreks, they will in all the Hymer Vans too. But get this: Hymer wants $70K. I’m sure by this time next year when lots still have them, we’ll be able to snatch them up for $58K again. For that price, I’d buy one and fix everything myself.
Meanwhile, I’ll stick with the van I built out last year. You can check it out on my YouTube or Instagram, both under the name “VocalVirgo”.

And I mean this: Make Hymer or your dealer fix your van ASAP and give you an accurate and information-correct users manual!!
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Old 07-30-2018, 02:42 PM   #17
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Originally Posted by VocalVirgo View Post
Iíve said it before and Iíll say it again: The Hymer Van One (same exact thing as the Hymer/Carado Banff) is so poorly assembled itís almost unbelievable. The Axion is a little better. The Van One/Banff is allotted *2 hours* to be built (and it shows). The Axion gets 3 hours. However, doorfall off, the lament on the surfaces peels up very quickly, most everything is mounted crooked, and plenty of plumbing & Electrical just plain old donít work. I had been waiting for Hymer to finally get to and start selling in North America because in Europe they are awesome. But nope, they are the cheapest pieces of sh*t. I canít believe they are on their 3rd model year and not a single design flaw or quality/fit/finish has been improved. Having a warranty is useless because the folks answering the phones or emails have no answers. The dealer closest to us practically begged me to purchace a 2017 Axion that they had sitting in their lot for over a year. $58K. And that was loaded with lithium 400 and ecotrek, and the underhood generator. And yes, the rooftop a/c runs off the battery/inverter perfectly, and for a few hours! But all the other things that were wrong or broken on the unit- I just couldnít do it. Then the dealer asked me if Iíd take it for $55K. That says a lot.
VoltStart is coming to Hymer for 2019, and I would predict that since they have worked very very well in RoadTreks, they will in all the Hymer Vans too. But get this: Hymer wants $70K. Iím sure by this time next year when lots still have them, weíll be able to snatch them up for $58K again. For that price, Iíd buy one and fix everything myself.
Meanwhile, Iíll stick with the van I built out last year. You can check it out on my YouTube or Instagram, both under the name ďVocalVirgoĒ.

And I mean this: Make Hymer or your dealer fix your van ASAP and give you an accurate and information-correct users manual!!
I saw your video when it first came out. I thought it was fair and showed a disturbing lack of quality.

Have you been back to look at recent models to see if quality has improved? Provided you're not banned from the lot.
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Old 07-31-2018, 05:37 AM   #18
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Following..
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