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Old 06-09-2019, 06:17 PM   #11
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Default You are so right...

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Originally Posted by Davydd View Post
I've been thinking about this warranty business. An upfitter has to include in his price the cost of warranties and then passes the cost onto the dealer. I think all Hymer/Roadtreks were delivered to and paid for by the dealer before they Hymer/Roadtrek went bankrupt. The warranty was part of the cost and I would guess this cost has to be passed on to the eventual customer or the dealer would not make any money on the deal. However, there is no upfitter to back that warranty cost to the dealer, so if the dealer charges extra for a warranty then you would be paying twice and with a much more limited warranty that will not be backed by any other former Hymer/Roadtrek dealer because the selling dealer will probably want to minimize cost and control of the repairs by doing them. Makes an on the road situation precarious.

Then you have to ask yourself, are you really getting a good deal?
Dave, I agree with you �� percent.... there's no "free lunch"....

When people say... I purchased a new car with "free oil changes" for the first 50,000 miles.... it's a load of crap... yeah, it's built into the price of the car...

It's the same thing here... they are factoring in to the price and have calculated the average price for anticipated repairs... and are charging a premium price that is likely much higher to cover their cost.

I don't know if this was the case with the old 6 years Roadtrek warranty, but, you have to ask how else could they do that...No one is in the business of losing money.

I would like to think that the "quality control" of my 2012 is pretty good compared to the lower level cookie cutter models that are produced like the Hymer Sunlight through Camping World....

There's a lot of extra equipment on my RS.. that are not Roadtrek products...the actual Roadtrek build is pretty rock solid... cabinets are well finished and function fine....it's some of the ancillary equipment like the Cummins Onan generator that recently failed. It's really impossible to blame Roadtrek for that.

Regardless of how you view this... you are going to pay either upfront or after the fact.. there's no magic here.

Be careful with extended service plans and exclusions, they may not be as beneficial as you think they are.

With the change in ownership of Roadtrek a lot of people who purchased a new unit got caught thinking they would be covered and got burned... very unfortunate.

Another reason why I'm glad that I didn't do that....
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Old 06-09-2019, 08:49 PM   #12
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@Mumkin
I'd love to hear more about how you added solar and swapped out the batteries (self done or did you have it done at a dealer?). I have a suitcase 100w pannel with PWM that I have yet to try out.

@Nature
We bought our 2019 Simplicity SRT last October and it has been great.

Totally agree with fully testing the fridge at the dealer. Also make sure the under hood generator charges your battery and also make sure that it has been checked against the recall that was out back in November.

This is the list of things we had to have fixed after taking delivery so I hope it help (and doesnt scare) you.
1. Fridge as described
2. protection plate for grey/black water tanks on the undercarriage was loose and rattling (they just needed to tighten it up)
3. Radio antenna was missing
4. AGU had to be replaced due to recall
5. Three spot lights (ball swivel ones in the cabin) had to be replaced
6. 12V USB by the flip up counter didnt work. just had to re-seat wires

We love our Simplicity and have made almost no changes to it so far and have 6k on the clock. So don't let the above scare you off but do turn on and test everything on the van before you drive off.

Regards,
Chris
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Old 06-09-2019, 09:09 PM   #13
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@Mumkin
I'd love to hear more about how you added solar and swapped out the batteries (self done or did you have it done at a dealer?). I have a suitcase 100w pannel with PWM that I have yet to try out.

@Nature
We bought our 2019 Simplicity SRT last October and it has been great.

Totally agree with fully testing the fridge at the dealer. Also make sure the under hood generator charges your battery and also make sure that it has been checked against the recall that was out back in November.

This is the list of things we had to have fixed after taking delivery so I hope it help (and doesnt scare) you.
1. Fridge as described
2. protection plate for grey/black water tanks on the undercarriage was loose and rattling (they just needed to tighten it up)
3. Radio antenna was missing
4. AGU had to be replaced due to recall
5. Three spot lights (ball swivel ones in the cabin) had to be replaced
6. 12V USB by the flip up counter didnt work. just had to re-seat wires

We love our Simplicity and have made almost no changes to it so far and have 6k on the clock. So don't let the above scare you off but do turn on and test everything on the van before you drive off.

Regards,
Chris
Chris. Good post for the new class b owner (Simplicity or not). Sometimes I feel like we scare new owners when most of what they will deal with is fairly routine. It's different for different rv's and each owner's experience will be unique. But there will be things.

Best if you can handle them by yourself. Second best is a good dealer who stands behind their sales with a good service department. Third is a good warranty by a responsive manufacturer. Recent Roadtrek buyers (since February) do not have the latter.

With the help on this forum, guidance from youtube, and as a result of my experience with incompetent/fraudulent local rv service, I've been able to do all repairs by myself. Satisfying, money saving, and no 4 week wait to get it into service only to be disappointed with the result.
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Old 06-09-2019, 10:49 PM   #14
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Default Chris, good advice if you know what to do

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Originally Posted by rowiebowie View Post
Chris. Good post for the new class b owner (Simplicity or not). Sometimes I feel like we scare new owners when most of what they will deal with is fairly routine. It's different for different rv's and each owner's experience will be unique. But there will be things.

Best if you can handle them by yourself. Second best is a good dealer who stands behind their sales with a good service department. Third is a good warranty by a responsive manufacturer. Recent Roadtrek buyers (since February) do not have the latter.

With the help on this forum, guidance from youtube, and as a result of my experience with incompetent/fraudulent local rv service, I've been able to do all repairs by myself. Satisfying, money saving, and no 4 week wait to get it into service only to be disappointed with the result.
Chris, everything is easy when you know what to do....

Maybe you do, or obviously Rowiebowie claims to be that person.......

If you don't know or have the confidence to make your own repairs, my advice is to find an honest and competent RV specialist. You don't want to make things worse.

I know my limitations.... I don't work on my own vehicles...

Yes, no warranty 😡, if Roadtrek were smart, they would have set up something for people in limbo....
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Old 06-10-2019, 03:24 AM   #15
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Originally Posted by Irlchris View Post
@Mumkin
I'd love to hear more about how you added solar and swapped out the batteries (self done or did you have it done at a dealer?). I have a suitcase 100w pannel with PWM that I have yet to try out.

This is the list of things we had to have fixed after taking delivery so I hope it help (and doesnt scare) you.
1. Fridge as described
2. protection plate for grey/black water tanks on the undercarriage was loose and rattling (they just needed to tighten it up)
3. Radio antenna was missing
4. AGU had to be replaced due to recall
5. Three spot lights (ball swivel ones in the cabin) had to be replaced
6. 12V USB by the flip up counter didnt work. just had to re-seat wires
Funny how our lists of fixes matches. The fridge, the loose protection plate (I got to the first stop light and turned around to go back to the dealer... the poor delivery man had to listen to that all the way from Kitchener to Minnesota. LOL). I too had the recalled UHG that boiled my first added battery within a few trips. I delayed the replacement and got caught in the bankruptcy. Nations Starter in Missouri took care of that for me just last week for the new alternator. I paid the labor and hopefully Rapido will cover it as their CEO reported. I had two of the larger leds replaced because they were flickering... and a couple of bad latches.

Since I'm a scrawny little old lady, I don't do much labor on my rigs. My dealer actually managed to talk Roadtrek into including the Zion solar package on my rig. (and the Zion white interior... why I say in my signature that it is almost a Zion) The solar package is 270w. Then my dealer in Minnesota replaced the standard Group 27 with two Group 31s. They put the second in a separate box in front of the original.
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2019 Roadtrek Simplicity SRT (almost a Zion)
2015 Roadtrek 170
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