Reply
 
Thread Tools Display Modes
 
Old 08-24-2018, 05:31 PM   #1
New Member
 
Join Date: Aug 2015
Location: Virginia
Posts: 11
Default Forest River Warranty! (Coachmen Galleria)

Today I was looking through the various warranties of the vans that I am interested in purchasing. Coachmen Galleria is one of those choices and was amazed at what I found. An interesting clause that makes the warranty void! Listed under "Exclusions From This Warranty" I found that continuous occupation of your RV for more than a period exceeding 30 days or 18 days per month in two or more consecutive months basically voids the warranty. Also listed, is if the RV is Licensed, titled, registered, or insured in the name of any corporation, LLC, or other form of business or commercial entity, Your warranty is void. As i was planning on making trips throughout the US I probably would be in the RV for any of those durations listed. Any thoughts? I wonder how many of you have actually read the warranties on your RV's.

__________________

TravelinDak is offline   Reply With Quote
Old 08-24-2018, 06:01 PM   #2
Site Team
 
avanti's Avatar
 
Join Date: Jul 2013
Posts: 3,266
Default

Quote:
Originally Posted by TravelinDak View Post
Today I was looking through the various warranties of the vans that I am interested in purchasing. Coachmen Galleria is one of those choices and was amazed at what I found. An interesting clause that makes the warranty void! Listed under "Exclusions From This Warranty" I found that continuous occupation of your RV for more than a period exceeding 30 days or 18 days per month in two or more consecutive months basically voids the warranty. Also listed, is if the RV is Licensed, titled, registered, or insured in the name of any corporation, LLC, or other form of business or commercial entity, Your warranty is void. As i was planning on making trips throughout the US I probably would be in the RV for any of those durations listed. Any thoughts? I wonder how many of you have actually read the warranties on your RV's.

There are a number of issues here.
The basic fact of US warranty law is that literally NOTHING can actually "void" a consumer warranty. So, if your contract says that, then it is against US law and cannot be enforced. Now, it MIGHT be legal for them to exclude from the warranty any failure actually caused by extended occupation. But (a) your warranty would otherwise remain intact; and (b) the burden of proof that the failure was caused by such occupation would be on the OEM, not the consumer (this makes a BIG difference when push comes to shove). It is legal for them to put limitations on the warranty, but not to "void" it.

The part about no warranty for business use, I am not sure about. It is probably legal. But even here, this isn't a matter of "voiding" a warranty. They simply are refusing to warrant for commercial use in the first place. They would argue (probably successfully) that their product was not intended for such use.
__________________

__________________
Formerly: 2005 Airstream Interstate (Sprinter 2500 T1N)
Now!: 2014 Great West Vans Legend SE (Sprinter 3500 NCV3 I4)
avanti is offline   Reply With Quote
Old 08-24-2018, 08:04 PM   #3
Platinum Member
 
Join Date: Nov 2015
Location: CA
Posts: 1,599
Default

Quote:
Originally Posted by TravelinDak View Post
Today I was looking through the various warranties of the vans that I am interested in purchasing. Coachmen Galleria is one of those choices and was amazed at what I found. An interesting clause that makes the warranty void! Listed under "Exclusions From This Warranty" I found that continuous occupation of your RV for more than a period exceeding 30 days or 18 days per month in two or more consecutive months basically voids the warranty. Also listed, is if the RV is Licensed, titled, registered, or insured in the name of any corporation, LLC, or other form of business or commercial entity, Your warranty is void. As i was planning on making trips throughout the US I probably would be in the RV for any of those durations listed. Any thoughts? I wonder how many of you have actually read the warranties on your RV's.

Here's a link that addressed this subject:

http://www.classbforum.com/forums/f5...true-3966.html

The warranty provisions for the different class B builders varies wildly and IMO it is a good idea to carefully examine the fine print in the warranty provisions when making a choice for the builder:

Winnebago provides a one year/15,000 mile transferable warranty except for the Volta lithium system which has an 8 year warranty on the battery and a three year warranty on the rest of the Volta system.

Coachmen provides a one year warranty except for their Xantrex lithium system which carries a three year warranty. A complication for Coachmen is that their selling dealers have no contractual obligation with the factory to provide warranty or post warranty repairs.

Pleasureway provides a 5 year warranty but the warranty is not transferable and they do not warranty any of the coach appliances after the appliance warranty expires. The second owner has no warranty recourse.

Roadtrek provides a 6 year unlimited mileage transferable warranty including lithium batteries. There is an exception is for AGM batteries which is limited to one year. They pick up the warranty on appliances for which the OEM warranty has expired.
cruising7388 is offline   Reply With Quote
Old 08-25-2018, 12:01 AM   #4
New Member
 
Join Date: Aug 2015
Location: Virginia
Posts: 11
Default

They (Forest River) don't actually use the word "void" but use "Exclusions From This Warranty"

So are you saying that if I travel for let's say 60 days in my coach, and have a warranty claim against some defect, that I will be victorious in my claim?

TravelinDak is offline   Reply With Quote
Old 08-25-2018, 12:05 AM   #5
BBQ
Platinum Member
 
Join Date: May 2016
Location: East
Posts: 2,484
Default

.

I would never buy a Forest River Coachman.


PERIOD

__________________
BBQ is offline   Reply With Quote
Old 08-25-2018, 12:06 AM   #6
New Member
 
Join Date: Aug 2015
Location: Virginia
Posts: 11
Default

I understand the differences between the Chassis warranty & the appliances warranty, what I found interesting is that if you want to spend 31 consecutive days or 18 days in 2 or more consecutive months, you will have no warranty, according to the warranty on the coach part of the RV
TravelinDak is offline   Reply With Quote
Old 08-25-2018, 01:59 AM   #7
Platinum Member
 
Join Date: Feb 2015
Posts: 1,113
Default

How would they know how many days you traveled in it... and what time period?
__________________
Mumkin
2019 Roadtrek Simplicity SRT (almost a Zion)
2015 Roadtrek 170
2011 LTV Libero
2004 GWV Classic Supreme
mumkin is offline   Reply With Quote
Old 08-25-2018, 02:38 AM   #8
Site Team
 
avanti's Avatar
 
Join Date: Jul 2013
Posts: 3,266
Default

Quote:
Originally Posted by TravelinDak View Post
They (Forest River) don't actually use the word "void" but use "Exclusions From This Warranty"

So are you saying that if I travel for let's say 60 days in my coach, and have a warranty claim against some defect, that I will be victorious in my claim?

Well, voiding and exclusions are two different things. Exclusions are allowed. Voiding isn't. But what, exactly, does it say is excluded?

Why don't you post the exact text?
__________________
Formerly: 2005 Airstream Interstate (Sprinter 2500 T1N)
Now!: 2014 Great West Vans Legend SE (Sprinter 3500 NCV3 I4)
avanti is offline   Reply With Quote
Old 08-25-2018, 04:32 PM   #9
Platinum Member
 
Phoebe3's Avatar
 
Join Date: May 2017
Location: California
Posts: 674
Default

Quote:
Originally Posted by BBQ View Post
.

I would never buy a Forest River Coachman.


PERIOD

Harsh.

Gotta say, The performance of my coach has been stellar as has any requested help from Coachmen. When I couldn't get my awning fixed in a reasonable time at a warranty dealer, Coachmen authorized me to take it to a local guy, send them the bill and they reimbursed me right away.
__________________
2018 Coachmen Crossfit/Beyond
Phoebe3 is offline   Reply With Quote
Old 08-25-2018, 05:45 PM   #10
Platinum Member
 
Join Date: Nov 2015
Location: CA
Posts: 1,599
Default

Quote:
Originally Posted by Phoebe3 View Post
Harsh.

Gotta say, The performance of my coach has been stellar as has any requested help from Coachmen. When I couldn't get my awning fixed in a reasonable time at a warranty dealer, Coachmen authorized me to take it to a local guy, send them the bill and they reimbursed me right away.
Why even bother to respond to someone that can't even correctly spell the name of the company they are dissing.
__________________

cruising7388 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT. The time now is 09:17 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2019, vBulletin Solutions, Inc.