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Old 02-16-2019, 02:41 PM   #1
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Default Roadtrek parts availability

This showed up on the Roadtrek Yahoo board today, and is very interesting and bit hopeful. I put it here as a new discussion so it would be easier to find in the future and not buried in the other discussions. The poster is a long term Ecotrek owner who has had lots of replacements done of parts in the past.


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ALL Roadtrek parts are available with the right resources. Most are off-the-shelf parts including the inverter (PowerStar), VoltStart (iDataStart remote start) and engine generator (Nations Alternator and Generator). The EcoTreks may be difficult to obtain since they were wholesaled to Roadtrek from China, but I know of at least one person who has them in stock purchased from the same vendor Roadtrek got them from. As far as the warranty, that’s pretty much defunct since there is no more company to honor it – unless some miracle happens.

If the parts are drop in or close to it, I would expect some ex-Roadtrek tech or engineer to get into the parts and repair business very quickly. Of course it won't be cheap, though.
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Old 02-16-2019, 03:51 PM   #2
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Thanks for that info. I've been considering going from a Class C (Forester 3011DS) to a B. I was leaning toward a Zion but was hesitant due to the uncertainty around Hymer NA. Now I'm thinking this may be an opportunity to get a great deal with the understanding that there won't be a warranty on the EcoTrek system (I assume the appliances, A/C, etc would still have their respective mfr warrantys and the chassis warranty from Dodge would still be in effect).

I've read about EcoTrek teething issues but can anyone comment on reliability for 2018 models?

It could also depend on who owns an unsold vehicle on a dealer lot, if it's still Hymer NA then I guess still considering a Zion is pointless


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Old 02-16-2019, 03:54 PM   #3
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there is already a tech posting in the FB group that he can do repair and diagnose repair the Ecotrek/Voltrek items. He says he knows all the suppliers to Roadtrek.

That may very well be, but he may be intending to replace the proprietary circuitboards and programming with an alternate product, I don't know. Or maybe it's not all that complicated as we all assume.
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Old 02-16-2019, 04:18 PM   #4
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Originally Posted by tkljr View Post
...I was leaning toward a Zion but was hesitant due to the uncertainty around Hymer NA. Now I'm thinking this may be an opportunity to get a great deal with the understanding that there won't be a warranty on the EcoTrek system (I assume the appliances, A/C, etc would still have their respective mfr warrantys and the chassis warranty from Dodge would still be in effect).

Tom
Check this Zion out. This is my very good dealership up in MN and they slashed their prices over a month ago when this news broke. I don't know if it has lithiums or not. Their website is often slow to update. You are correct that the normal warranty on platform and appliances would be good. And you could likely negotiate a long term 3rd party warranty on it. This is a fantastic price...

https://www.lakeregionrvs.com/defaul...=xNewInventory
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Old 02-16-2019, 04:54 PM   #5
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Default ecotrek

The company manufacturing lithiums for roadtrek is KS2 corp in Canada they might be willing to sell them directly given the current situation: ks2corp.com
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Old 02-16-2019, 05:42 PM   #6
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Hopefully some owners of problematic units see this as an opportunity to actually improve their units.

One improvement could be doing away with the modular approach of 2 X 200Ah battery packs and instead having 1 X 400Ah battery pack. That should result in a reduction of the parasitic losses we've heard about.

Another nice or perhaps even necessary upgrade would be to put a high end inverter/charger in and get rid of the little known brand inverter/charger.

At the same time they could add a good battery monitoring system so the the owner gets good and accurate information about the battery state of charge.
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Old 02-16-2019, 07:26 PM   #7
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Originally Posted by mumkin View Post
Check this Zion out. This is my very good dealership up in MN and they slashed their prices over a month ago when this news broke. ... This is a fantastic price...

https://www.lakeregionrvs.com/defaul...=xNewInventory
If you're in for a purchase in the long term it might be interesting but be aware that the resale value might not be on par with other B vans conversion. It all depends if EHGNA gets dismantled or is bought by a competitor. One thing we can be sure of is that we are witnessing a major disruption of the B market in NA.

More than 25 000$ savings on all these Hymers!
https://rv.campingworld.com/product/...7QYKJy8yFPj6YA.

p.s.: My my! I wasn't expecting to witness this situation 5 years after canceling an order with Roadtrek. When we visited the company to confirm the specs of our SS AGILE we didn't have a good feeling. The mood at the company wasn't very positive. I understand now that they just started to work at that time with the infamous "Bud Wheels" trio! We had many conflictual information about their available systems, specially with their flaky electrical systems (even before the ecotrek revolution!). So glad we had a chance to cancel the order when our "BTO" van arrived at our dealer without the special requests we made at the factory and with many changes that were made without our consent!


Weird to see that it all disappeared from the web:
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Old 02-17-2019, 02:10 AM   #8
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Quote:
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You are correct that the normal warranty on platform and appliances would be good.
How warranty on appliance would works? You contact the manufacturer? What about proof of purchase?
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Old 02-17-2019, 05:36 AM   #9
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Quote:
Originally Posted by mumkin View Post
Check this Zion out. This is my very good dealership up in MN and they slashed their prices over a month ago when this news broke. This is a fantastic price...

https://www.lakeregionrvs.com/defaul...=xNewInventory
I hope they are ethical enough to tell potential customers that as of this moment Roadtrek is out of business and the warranty is zip.

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Originally Posted by Yoshimura View Post
How warranty on appliance would works? You contact the manufacturer? What about proof of purchase?
Appliance manufacturers should still honor their warranties. However, most are only a year or two, versus Roadtrek touting their six-year warranty. Quite a difference.
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Old 02-17-2019, 05:58 AM   #10
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I wouldn't count on any honesty from dealers. It's definitely "buyer beware" time.

Folks that do what they call "research" by looking at a few facebook pages and maybe looking at a few rigs on an RV lot or at a show and trusting what dealers say are going to get screwed and most likely pay too much.

I find it still amazing that some people still walk in and pay full list or think 5% off RV show prices are a good deal. But it happens every day! They are what we used to refer to as "suckers".
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