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Old 02-16-2018, 08:21 PM   #1
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Default MB Sprinter

Question/Concern regarding the MB Sprinter. There are several pre owned Sprinters in the market with less than 10K on the odometer. I know there are probably an equal amount of scenarios to match the mileage and why the van got to where it is today from Upgradeitis, Lemons, Bank Repo's whatever. I am not skittish of minor issues and know some of it goes with the territory. RV, Boats, Power Equipment, etc, Not worried too much about the RV part of things. I have a large "RV Dealer" down the street about 10 miles, that doesn't scare me maybe it should, but I can get RV related items pretty easy so the RV part is a no brainer for me. So these Preowned Spinters maybe a year or two old depending on Chassis or Model year are a value compared to new rigs on Promaster or Transit chassis at the same price (We have a Ram and Ford Commercial Truck Center with 20 miles each way). So a Preowned Sprinter with significant upgrades compared to a new base model rig on a different platform. Anyway.

My Main Concern regarding selection is the chassis: We are about 2 hours from our nearest MB Service Center. You would expect a New (Newer) vehicle under warranty to not have to frequent the shop other than for routine maintenance and recall items. I anticipate I would have to drive to Sacramento for oil changes and maintenance at 20K and then at the service intervals. A Recall to get the firmware updated wouldn't bother me either. I know a great place to get a Shrimp Po Boy near the dealer while I wait. If I accept that as a given am I way out an limb? That is a long way to tow a large vehicle.

We bought our new 2016 Mazda under similar conditions as the closest dealer was in Sacramento too. I figured worst case scenario I could trailer it in. I can't trailer the Sprinter.

Does it concern you being that far from a dealer? How much does the 20K Service Appointment cost? Are they accommodating knowing you travel to get there? Hard Breakdowns, limp mode, check engine, did they come and get it or was it a PITA dealing with the MB people? Don't want a $100K driveway marker. We would like to go into the purchase phase with confidence that it is a quality product and we will get many hours of enjoyment out of our rig without a lot of down time. I am assuming that the rig I buy would still be under factory warranty and I would have it checked out thoroughly

Thanks!
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Old 02-16-2018, 09:11 PM   #2
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Old 02-16-2018, 10:39 PM   #3
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I once got bad fuel that brought my MB to a halt. Not the fault of MB. Still, I had to winch it up onto a rented trailer and tow it 120 miles to drop it off for service.

If you plan on traveling west of the Mississippi, there is a whole lotta nuthin' between towns. Just sayin'.

We have good insurance and once lost a waterpump on a Ford truck on the I15 East of Barstow. Took 1.5 hours to get a tow truck and then he had to drive another 20 miles before he could get to a place he could turn around. Total time from call to getting to the repair shop was around five hours and the tow bill was pretty hefty but we were covered. Stayed in a hotel that night and back on the road the following afternoon. Might have taken longer if it was a Sprinter part, but who knows? I guess that if you aren't in a hurry and can sleep in your van for a couple of days while a shop gets the part, it doesn't matter what kind of rig you get.
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Old 02-17-2018, 01:07 AM   #4
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So not my brain? Last time I followed my heart I spent the next week splitting a tractor in the driveway. The Mrs wasn't happy.
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Old 02-17-2018, 01:19 AM   #5
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Quote:
Originally Posted by Phoebe3 View Post
I once got bad fuel that brought my MB to a halt. Not the fault of MB. Still, I had to winch it up onto a rented trailer and tow it 120 miles to drop it off for service.

If you plan on traveling west of the Mississippi, there is a whole lotta nuthin' between towns. Just sayin'.

We have good insurance and once lost a waterpump on a Ford truck on the I15 East of Barstow. Took 1.5 hours to get a tow truck and then he had to drive another 20 miles before he could get to a place he could turn around. Total time from call to getting to the repair shop was around five hours and the tow bill was pretty hefty but we were covered. Stayed in a hotel that night and back on the road the following afternoon. Might have taken longer if it was a Sprinter part, but who knows? I guess that if you aren't in a hurry and can sleep in your van for a couple of days while a shop gets the part, it doesn't matter what kind of rig you get.
I guess the journey is all about taking our time. Having good insurance and no worries is an excellent plan too. The real problem that I know you can relate to is a brand new Crossfit with 2K on it from delivery or the year old Galleria with 7K that was traded in on a Class A. The Jury is still out.
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Old 02-17-2018, 01:51 AM   #6
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Your common sense is moving you where you need to go...listen to that little voice! Your right about sparse service in certain areas, Murphy seems to follow some people. You mentioned towing to a Service Center, if you had the FMCA Road Service, wouldn't they pick it up and take it to the nearest Sprinter? It is going to be interesting where you land on this. Ron
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Old 02-17-2018, 02:06 AM   #7
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FMCA?, I've seen their ads but never looked into it, I guess that or a Good Sam Roadside Assistance plan is a good thing to have. When I had my boat I had TowBoast US policy for Ocean Towing. Seems like a smart thing to have. I'll look into it. Thanks!
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Old 02-17-2018, 03:05 AM   #8
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Take a look at CoachNet. They seem to be the class act.

Good Sam is just a reseller for Allstate Roadside Assistance.
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Old 02-17-2018, 04:36 AM   #9
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Thanks! So I guess no mater what I decide to buy, factory warranty, coach warranty, and a roadside assistance policy that covers towing etc and don't worry about the horror stories and folk lore associate with one platform or the other and I'm good to go. I like it!
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Old 02-17-2018, 11:58 AM   #10
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I got a free year of Coachnet with my Crossfit, but never activated it. Online reviews of Coachnet and Good Sam are kind of spotty and I didn't think I needed it. Now that we've had this little discussion, on Monday, I'll call my insurance agent (I use State Farm) and make sure that the towing and roadside assistance that I have with my policy covers the RV. I know it did with the truck and boat on that I15 incident, but an RV may be different.

Mike, the Galleria has a couple feet more room and I think that equates to something like 12%, which in a Class B is a lot. However, when I looked at a 2016 Galleria, it appeared Coachmen had bought a stripped-down version of the Sprinter. There were several things wrong with the chassis at 111 miles. On a brand new rig, the sliding door wouldn't shut properly and the check engine light came on while I was driving it. We loved the Coachmen conversion, but the lack of quality in the chassis scared us off. If you are looking at a later model, they may have decided to upgrade the chassis.

In any case, I don't put much stock in "why" someone got rid of their vehicle. It is in their best interest to tell you it wasn't for a reason related to the vehicle in question.
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