Originally Posted by rowiebowie
This ^ ^ ^ ^ ^ ^ ^ !
You have a new rig, Coachmen should stand behind it and it may be just a problem they can correct over the phone. Let them (or your dealer) advise you. No need to be shy. We were all in your position once learning the intricacies of our rigs.
And welcome to the forum!
Thanks for the welcome and the helpful responses! We got it working, turns out the freshwater drain is INSIDE the coach, the driver's side bed board has to be removed to gain access. There is a master shut-off on the tank which was off, that's why the pump wouldn't run. I opened the shut-off and all is good. Must have left the factory that way. If the pump is working the freshwater tank can be drained by opening the faucets. The low point drain is a short piece of PEK with it's own shut-off, a hose needs to be connected and lead out the rear doors. This should only be needed to winterize, not during normal travels.