Originally Posted by Bill Kimball
I am brandy new to a Class B camping--took the 2011 Sprinter Roadtrek for an overnight trial run and most things went well. Went to the dump station and my green hose would not extend beyond 12 inches or so. A seasoned camper tried to help but only agreed that the hose was stuck. We tried to cheat and stick the short nozzle over the tank but nothing came out. We took a couple showers and used a fair amount of water in the test run. Appreciate any suggestions: is this an easy fix if I elevate it a bit or do i need to visit the expensive dealer in Syracuse NY?
Separately, if someone knows of a local mechanic is Syracuse, that would also be greatly appreciated.
Welcome to the forum Bill!
Wish your first post was under better circumstances, but finding problems are what shake-downs are for. I don't have Sprinter Roadtrek, so I'll have to leave the assistance to others here.
But for clarification, you model has a hose reel? And just becuase you hear the macerator pump spinning, doesn't mean it is pumping. From experience I can tell you the rubber impellar inside can go bad. But more common is for the pump motor to jam and blow fuses until it is manually spun to free it up.
When you get it working, you will enjoy the macerator pump.